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Call Us
435.725.0100
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We Are Open
M - F | 8:00am - 5:00pm
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E-mail Us
support@spectra-it.com
Managed
Services
We specialize in the efficient and secure management of the technology that supports your business operations, including enterprise-level networking and cybersecurity, as well as Hosted PBX.
In today’s business landscape, maintaining connectivity is crucial for many organizations. However, managing office computers, business phone systems, and software can often feel overwhelming and burdensome, resembling a full-time job. That’s where Spectra comes in, offering a hassle-free service to manage your business technology without hiring additional staff. By utilizing our team of skilled IT professionals, you can gain a competitive advantage in the ever-evolving online world.
Managed Services Include
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Computer Patch Management
By ensuring that operating systems and management software on laptops, desktops, and servers are regularly updated, we minimize the risk of network, workstation, and data vulnerabilities.
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Cybersecurity
We install, manage, and maintain antivirus and malware software to protect your business information from costly malicious attacks.
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24/7 Helpdesk Support
Our experienced technicians provide top-notch IT support via phone or remote desktop access. Our team is ready to assist you should any issues arise.
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On-Site IT Support
We also offer the flexibility of on-site staff for clients seeking consistent IT help.
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Data Backup
Minimize the risk of time-consuming and costly data loss by backing up not only files and databases but also operating systems, applications, and configurations.
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24/7 Network Monitoring
We offer round-the-clock monitoring and reporting of crucial information and network performance, allowing for efficient management, monitoring, and maintenance of your business network.
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Asset Management
We maintain a comprehensive inventory of all IT assets and provide a centralized view of their health and updates. This tool offers valuable insights for future IT planning.
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Ethernet Cable Testing & Certification
We also test the viability of the network cabling used in your network to ensure that even minor issues with cable termination in jacks or at the network closet are addressed before they can cause significant problems.
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Microsoft Office 365
Experience the vast array of cloud and AI-based Microsoft Office 365 features you can use on any device, such as Word, Excel, and PowerPoint, as well as collaborative tools such as Teams.
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Monthly Account and Security Review
We provide a monthly report detailing all IT work completed. This report encompasses not only break/fix incidents but also the work done behind the scenes to maintain network and endpoint security that ensures that everything is up to date.
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Client Support Ticketing Portal
We provide easy access to track IT work that needs to be completed, including priorities of open tickets, time spent, and top IT issues affecting your business. This helps you maintain better records and stay informed about the state of your IT operations.
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Network Documentation
We assist in documenting and diagramming both the physical and logical aspects of your network and its components, ensuring you clearly understand how it is structured.
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Wi-Fi Engineering and Heatmap
Our Wi-Fi heatmaps offer improved visibility into Wi-Fi coverage throughout your business, enabling you to plan for future growth.
