We specialize in managing the business technologies that keep your operations running smoothly and securely, from enterprise grade networking and cybersecurity, to business and phones.
Staying connected is a prerequisite for many businesses these days, but the work it takes to maintain your business technology can often feel like an unnecessary burden because managing office computers, business phone systems, and all the accompanying software can easily be another full‑time job. That is why Spectra offers a service to manage it for you, without adding another employee to your staff. Leverage an entire team of information technology professionals to give your business an edge in this competitive online world.
Available Services and Features:
Keeps operating systems and management software up to date on laptops, desktops, and servers to prevent vulnerabilities to your network, workstations, and data.
Installs, manages, and maintains antivirus/malware software to avoid costly malicious attacks to your business information.
Reduce the risk of data loss that will cost you time and money. Not only backs up files and databases, but also operating systems, applications, configurations.
Test the viability of the network cabling being used for your network. Big issues can be caused by small problems with the termination of cables in your jacks or at your network closet.
Wi-Fi heat maps provide enhanced visibility into Wi-Fi coverage for your business allowing you to plan for future growth.
Enjoy the fantastic array of cloud and AI based Microsoft Office 365 features you can use on any device such as Word, Excel, PowerPoint as well as collaborative tools such as Teams.
Maintain a detailed inventory of all IT assets and have a single view to their health and updates. This is a great tool for insight to future IT planning.
Easy access to keep better records of IT work that needs to be done, priorities of open tickets, time spent, and the top IT issues impacting your business.
Where available, get high-quality IT support from our experienced on-site technicians; or our remote assistance is a flexible option for clients looking to receive consistent IT help over the phone or through direct desktop access should you encounter any issues.
Provides 24/7 monitoring, and reporting of information, and network performance critical to efficiently manage, monitor, and maintain your business network.
Receive a report of all the IT work completed each month. This not only includes break/fix incidents, but the work that happens behind the scenes to keep your network and each endpoint up to date and protected from network and data threats.
We help record and diagram your physical and logical network and all its components to always know how your network is built.